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Questions to Ask Prospective Builders

  1. What types of projects do they specialize in?
  2. Do they have a philosophy about their work?
  3. How many projects like yours have they done?
  4. How long have they been in business?
  5. How do they help you with product, color, materials, and other selections? Do they provide a list of resources and vendors?
  6. Do they handle all variance issues, permits and licenses?
  7. Are they licensed, bonded, and fully insured? What about their subcontractors? Will they provide you documentation of the licenses and coverage?
  8. How does their insurance protect you, the homeowner?
  9. Can you see photos of their work?
  10. How will communications be handled at each stage of the project?
  11. Do they have recent references?
  12. Do they have references from homeowners for whom they worked 5 to 10 years ago?
  13. In what specific ways do they stand behind their work?
  14. What kind of warranty do they offer?
  15. What is the experience of the production manager, lead carpenters, and other tradespersons who will work on your project?
  16. What percentage of the project manager’s time will be devoted to your project?
  17. Will the owners be directly involved in your project and, if so, in what way?
  18. What steps do they take to keep your home and belongings safe and clean during construction?
  19. How do they figure and use “allowances”?
  20. How do they estimate their “allowances” for things like tile, lights, appliances, etc?
  21. What will they expect from you, the homeowner, at each stage of the process?
  22. How are they different from and better than other builders?